Studer Group A Huron Solution; Who We Are Home > Chapter Tools > Hardwiring Excellence Chapter Tools Chapter 3: Principle 1: Commit to Excellence. Written by Quint Studer, narrated by Kevin Young. Download and keep this book for Free with a 30 day Trial. Hardwiring Excellence has ratings and 48 reviews. Pool by Kim Harrison Skin Game by Jim Butcher A Culture of High Performance by Quint Studer.

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It’s peppered with plenty of anecdotes, and it has call-outs for the “must-have” takeaways from the book. Praise to our CEO Wade for having the vision that our hospital and the staff are worth implementing this system.

Qunit previously worked with a health sytem that employed the Studer Group to implement Target Customers who bought this item also bought.

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There was something about that which I really didn’t like. Studer, a nationally acclaimed educator, coach, and thought leader in healthcare today, is a master storyteller, mixing “chicken soup style” stories with personal insight, simple tools, and in-depth recommendations on how good organizations can become great ones. Purpose, Worthwhile Work, Making a Difference. Start reading Hardwiring Excellence on your Kindle in under a minute.

Seminal work on customer relations management I run a diverse holding company and at times perform healthcare consulting and have had the pleasure to see many healthcare systems from the inside out. It is the problem which turns me off, it is not specific to this book. To see what your exceolence thought of this book, please sign up. Tapping employees for ideas is exellence at the heart of process improvement.


The dividends those deposits make are enormous. Thanks for telling us about the problem. This program approaches customer service and quality through voluntary participation of employees.

We spend months working through kinks in our systems. May 12, Sam Motes rated it liked it. Referred to but not reconized as important to success. I can see where smaller hospitals have less of a hard time with this, but we are trying to please the patients of every single socioeconomic and diverse group in the book.

Jun 21, Gayle Juneau-Butler rated it it was amazing Shelves: Goodreads helps you keep track of books you want to read. In fact, Richard L.

I guess I should have read the summary or reviews rather than relying on the cover. This is a great reference for hospital patient experience processes – easy to understand, easy to implement, with statistically proven results. A Culture of High Performance: Author Quint Studer, CEO of Studer Group, draws on his tsuder experience coaching hundreds of healthcare organizations nationwide with stories, examples, and simple tools that drive world-class organizations.

For many who work in health care, overwhelming business pressures and perceived barriers to change have nearly extinguished the flame of their passion to help others.


Hardwiring Excellence: Purpose, Worthwhile Work, Making a Difference by Quint Studer

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Jul 16, James Burdine rated it really liked it. Shopbop Designer Fashion Brands. It is a self-sustaining quality improvement program fueled by politeness, positivity and genuine interpersonal contact regardless of rank. Amazon Inspire Digital Educational Resources.

Please allow this be my first hardwired Thank You!

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Pages with related products. One simply needs to put in place a system that gives someone the opportunity to do that work. In fact, Richard L. See and discover other items: See all reviews.

Top Reviews Most recent Top Reviews. Definitely worth the read! There’s a problem loading this menu right now. The ideas in this book help teach healthcare industries how to improve performance excel,ence their organizations.

May 24, Greta Samuelson rated it really liked it. Refresh and try again. This is not pie in the sky. An excellent leadership book focusing on healthcare. The Nurse Leader Handbook: